Improve requests module
M
Marta Tudurí
Description:
This improvement proposes creating a
Applicant Portal
that allows the person submitting an application to consult in a simple and focused way the relevant information of their process (status, documentation and main milestones) without having to access the entire process or its internal complexity. The objective is to provide a clear, narrow and understandable view for the applicant, improving transparency and reducing friction in communication.What the product is trying to solve:
Wattwin proposes this improvement so that users can:
✔️ Check the status and progress of your request in a clear and simplified way.
✔️ Access only relevant information and documentation, without being exposed to the full process.
✔️ Reduce queries and dependencies by allowing the applicant to self-manage part of the information.
✔️ Facilitate more fluid communication between the applicant, managers and other members involved.